Privacy statement

Who is responsible

Pieter Coaching (Pieter Klaassen sr. and jr.) is responsible for handling your details. You can reach us at enerchi@pieterklaassen.nl.

What we receive

We only collect what you fill in yourself, in the contact form or the training request form:

• your name and email address
• your phone number, if you give it
• the name of your organisation and any details needed for a quote
• your question, the goal of the training, or the notes you add
• your preferred time and the number of participants for a training request

What we use it for

We use your details only to reply to your message, to explore together whether a training or one-to-one guidance fits, to arrange a date and, where relevant, to send you a quote. We never use your details for advertising and we do not send newsletters.

Cookies and measurement

This website places no tracking cookies and uses no advertising networks or third-party visitor statistics. We only store something in your browser when it is technically necessary: that you have passed the spam check, and, in the admin area, that the administrator is signed in. Under the law this needs no consent.

Who we share with

We do not sell your details and we do not pass them to others for their own purposes. We do work with service providers who host the website, store messages securely and run our email and calendar. They may only process your details on our instructions.

How long we keep it

We keep messages and requests for up to two years, so that we can pick up an ongoing or returning conversation properly. Details belonging to an invoice are kept for seven years, as Dutch tax law requires. After that we delete them.

Security

The website runs over a secure connection. Incoming messages are stored encrypted and are accessible only to us as administrator, protected by a password and two-step verification.

Your rights

You may always ask what we hold about you, have it corrected or have it deleted. Write to enerchi@pieterklaassen.nl and we will reply within four weeks. If you disagree with how we handle your details, you can complain to the Dutch Data Protection Authority.